Idalis ships all packages through USPS

  • Shipping time is 7-14 business days.

 

  • All our clothing items are handmade with love, made as you order and will take time to make.

 

  • Please make sure your address is correct on our website.

  • Idalis is not responsible for package delays due to incorrect or incomplete shipping address.

  • Any order returned to us due to an error with the address provided, an additional shipping charge must be paid for us to resend package.

 

  • Idalis is NOT responsible for lost or stolen packages.

  • Contact your local post office first if you have any issues with packages being delayed or not arriving. We do not have your local post office information so please reach out to them first then message us.

 

  • We track every package, if you do not receive your package even though it is marked as delivered please contact your local post office.

  • Once we ship your order it is out of our control what happens to your package.

  • I apologize for this inconvenience. Please contact us if you have any questions.

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